Effective Date: July 2, 2026
Last Updated: October 15, 2026

This Cookie Policy explains how TrueToned ("TrueToned," "we," "our," or "us") uses cookies, local storage, and similar technologies in connection with our website, Chrome browser extension, iOS application, and related services.

Cookies and similar technologies may support essential website functionality, account access, security, user preferences, and the operation of certain TrueToned features.

The technologies used may differ between our website, Chrome extension, and iOS application. Not every technology described in this Policy is necessarily used across all platforms.

This Cookie Policy should be read alongside our Privacy Policy, available at https://www.truetoned.co/privacy-policy.

1. What Are Cookies and similar technologies?

Cookies are small text files that websites may store on your device when you visit them. They can help websites function, maintain sessions, remember preferences, and support security.

TrueToned may also use other forms of storage depending on the platform:

Website Cookies and Browser Storage

Our website may use cookies or browser storage for essential functionality, security, and user preferences. Some technologies may be provided by our website hosting platform, Framer.

Chrome Extension Storage

The TrueToned Chrome extension may use browser extension storage to maintain account sessions, remember preferences, and support personalised colour-matching features.

Chrome extension storage is distinct from cookies placed by third-party retailer websites.

iOS Application Storage

The TrueToned iOS application may store account information, preferences, and other data needed to operate its features using application or device storage.

This is different from traditional website cookies.

Third-Party Technologies

Certain third-party services may use cookies or similar technologies when you interact with their websites or payment interfaces. Their practices are governed by their respective privacy and cookie policies.

2. Why We Use Cookies

We use cookies and similar technologies to:

• Operate and maintain our Services

• Remember your preferences

• Keep you signed into your account

• Improve website performance

• Understand how users interact with our Services

• Enhance security

• Prevent fraud and abuse

• Support personalization features

• Improve our AI-powered recommendations

• Measure website traffic and usage

• Support future premium features

3. Types of Cookies We Use & Storage

TrueToned uses or may use cookies, local storage, and similar technologies for the following purposes, depending on the platform and features involved.

Essential Functionality and Security

These technologies help support website functionality, account authentication, session management, security protections, and reliable operation of the Services.

Preferences and Personalisation

Browser extension or application storage may remember your settings, seasonal colour profile, and preferences so TrueToned can provide a consistent personalised experience.

Subscriptions and Payments

When you interact with subscription checkout or billing management, payment providers such as Stripe or Apple may use their own technologies to process transactions, prevent fraud, and manage subscriptions.

TrueToned does not use cookies to store your full payment card details.

Performance and Diagnostics

Technical information may be processed to identify errors, maintain reliability, and improve the Services. This does not necessarily involve analytics or advertising cookies.

Advertising and Analytics

We have not confirmed the use of third-party advertising or analytics cookies on the TrueToned website. If such technologies are introduced, we will update this Policy and provide any notices or consent controls required by applicable law.

TrueToned does not use cookies to sell personal information.

4. Third-Party Cookies & Retailer Websites

Third-Party Service Providers

TrueToned relies on certain third-party providers to operate its services, including Framer for website hosting, Stripe for applicable subscription payments, and Apple for iOS purchases.

When you interact directly with these providers, they may use cookies or similar technologies for authentication, security, payment processing, fraud prevention, or other purposes described in their own policies.

Supported Retailer Websites

The TrueToned Chrome extension operates on supported third-party retailer websites to provide personalised colour-compatibility information.

These retailers may use their own cookies, analytics, advertising technologies, and tracking systems independently of TrueToned.

TrueToned does not control the cookies placed by these retailers. Their use of cookies is governed by their respective privacy and cookie policies.

External Links

Our website or Services may contain links to third-party websites. Visiting those websites may result in cookies or other technologies being used according to the third party's practices.

Changes to Third-Party Technologies

Third-party providers may change their cookie or storage practices independently. We encourage users to review the privacy and cookie policies of services they choose to use.

5. Browser Extension Data

If you install the TrueToned browser extension, certain information may be stored locally on your device to improve performance and user experience.

This may include:

• Login status

• Saved preferences

• Color analysis settings

• Recently viewed recommendations

• User interface preferences

This information is used solely to support the functionality of the extension.

6. Managing Cookies & Your Choices

Browser Cookie Settings

Most web browsers allow you to view, block, or delete cookies through their privacy and security settings.

Disabling certain cookies may affect website functionality, authentication, or access to features that require an active session.

Chrome Extension Controls

You can manage or remove the TrueToned Chrome extension through your browser's extension settings.

Removing the extension may delete locally stored extension data, depending on your browser's behaviour. However, uninstalling the extension does not automatically delete your TrueToned account or cancel an active subscription.

iOS Application Controls

You can manage certain permissions and privacy preferences for the TrueToned iOS application through your device settings.

Deleting the application may remove locally stored data, but it does not automatically delete your TrueToned account or cancel an Apple subscription.

Third-Party Cookies

You may manage cookies used by third-party websites through your browser settings and any privacy controls those websites provide.

Privacy Requests

To request access to, correction of, or deletion of your personal information, contact hello@truetoned.ca.

For more information about personal information and account deletion, please review our Privacy Policy at https://www.truetoned.co/privacy-policy.

7. Do Not Track Signals

Some web browsers offer a "Do Not Track" ("DNT") setting.

Because there is currently no universally accepted standard for responding to DNT signals, TrueToned does not currently respond differently to these signals.

If industry standards evolve, we may update our practices accordingly.

8. International Users

Depending on your location, you may have additional rights regarding cookies and online tracking technologies under applicable privacy laws, including the General Data Protection Regulation (GDPR), Canada's privacy laws, and other applicable legislation.

Where required, we will obtain your consent before placing non-essential cookies on your device.

9. Changes to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our website, Chrome extension, iOS application, third-party services, or applicable legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page.

If we introduce new tracking technologies that require additional notice or consent under applicable law, we will provide appropriate information and controls before using those technologies.

We encourage you to review this Cookie Policy periodically to stay informed about how TrueToned uses cookies and similar technologies.

10. Contact Us

If you have questions about this Cookie Policy or how TrueToned uses cookies and similar technologies, please contact:

TrueToned
Email: hello@truetoned.ca
Website: https://www.truetoned.co

For additional information about how we collect, use, and protect personal information, please review our Privacy Policy at https://www.truetoned.co/privacy-policy.